Privacy Policy

Your privacy is very important to us. This privacy policy of FreshStartOptions.com (“FreshStartOptions”) describes the information we gather, how we share that information and what we do to protect your information on our website, FreshStartOptions.com. Use of the site indicates agreement with this privacy policy.

What Information Do We Gather?
Information we automatically collect via industry standard web log files includes the URL from which you visited, the page you are visiting, your computer browser information and your IP address. We may also use automatic data collection devices such as “cookies”.

Cookies contain specific pieces of information on your computer hard drive, and can be set to store information during a visit or for a longer period of time. You are free to disable cookies at any time if your browser permits. The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, tracking utility company, and service providers also use session ID cookies.

As a prospective client using offerings on our site to receive information from or about services, you are required to provide additional information so FreshStartOptions can deliver these services to you. This includes contact information, basic demographic information, and other basic information about your specific home loan(s).

How Do We Use Your Information?
FreshStartOptions uses the information we gather to assist you in preparing a cohesive and effective package for submission to your mortgage lender in order to obtain a modification, to determine whether you qualify for a mortgage modification, to provide other features and functionality of this site, to improve your experience on our site through analysis and communication, for other purposes described in this policy, and for purposes disclosed to you when you provide information.

To Facilitate Transactions
Home Owners will receive emails and other communications from us to fulfill or facilitate the purpose for which the information was provided or a request to use a service on this site. You cannot opt out of emails that are necessary to provide our services. By using FreshStartOptions services offered on this site, you agree that we may use your personal information to contact you and deliver information to you related to those services.

Analysis
In our ongoing effort to improve the content and services we offer, we continually analyze the information we receive to identify trends and patterns in user behavior. Your personal information, when used in such a manner, is aggregated with others to amass enough data for such analysis and is not personally identifiable.

Testimonials and Feedback
We sincerely appreciate the feedback we receive from our users. Your feedback, both positive and negative, is forwarded to the appropriate departments at HomeLoanModificationLawyer as necessary so we can continue to monitor and improve the service we provide. We may also share testimonials in our marketing literature but will do so without including personally identifiable information unless we have expressly received your permission to do so. If you would like your testimonial removed, please contact us at privacy@FreshStartOptions.com.

Other communications
FreshStartOptions may send you email and other communications related to this site, your use of our services and the status of your account, which may include site updates and responses to your inquiries. In addition, FreshStartOptions sends periodic surveys and other communications, all of which you can opt out of receiving by sending us an email at privacy@FreshStartOptions.com. and instructing us to discontinue communications, and all communications will cease immediately, or simply call us toll free at 1-866-728-3330.

How Do We Share Your Information With Others?
Our customer information is an important part of our business. As a result, we only disclose this information as described above. As part of our service to customers, we do not provide your information to anyone outside of FreshStartOptions. 

Legal Requests
FreshStartOptions is interested in protecting its members and the community at large. We will release account and other personal information to legal authorities when we believe it is appropriate to comply with the law, rules or regulations or to protect persons or property. In addition, FreshStartOptions may choose to release information about you to relevant parties in relation to investigations of fraud, piracy or other unlawful activity.

Information Security
Your information is stored on servers that are protected against unauthorized access through the use of safeguards such as “firewalls,” encryption and Secure Socket Layers. We utilize many security techniques to protect your personal information. However, it is impossible to guarantee a perfect security system.

Account Information and Preferences
FreshStartOptions provides a number of ways for you to manage your personal information.

Account information
If you need to update your account information, such as your contact email address, you may do so by contacting our Customer Care department at privacy@FreshStartOptions.com.

Notification Preferences
You have the ability to “opt out” or unsubscribe from certain communications, such as periodic surveys and our monthly email newsletter, that are not related to a requested service and/or the status of your account. To update your communication preferences, contact our offices at privacy@FreshStartOptions.com. Please be sure to specify the type of communication(s) from which you would like to opt out. Information about how to unsubscribe is also included in every communication we send.

Data Rentention
We will retain your information to continue to offer you products and services. Please contact us at privacy@FreshStartOptions.com or call our toll free number at 1-866-728-3330 if you wish to cancel or request that we no longer use your information this way. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children
We do not knowingly collect personal identifiable information from anyone under the age of 13. If it is discovered that we have collected personally identifiable information from someone under 13 we will delete that information immediately. Persons under the age of 18 are not eligible to use our services.

Legal Disclaimer
Although we have attempted to address the various privacy-related issues you are likely to encounter, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this privacy policy. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private from unwanted and unauthorized access.

Also, FreshStartOptions may contain links and information provided by or from other sites. Please be aware that we are no responsible for the privacy practices of these other sites. We encourage you to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy policy applies to information collected by FreshStartOptions.com only.

Notification of Change
We may amend this privacy policy for minor changes at any time by posting the amended terms on the Site. All minor amended terms shall be effective upon posting. If we make material changes to this policy, we will notify you by email or telephone.

Contacting Us
If there are any additional questions or comments regarding this privacy policy you may contact us using the information below.
www.freshstartoptions.com
c/o Elite Financial Services Corp.
116 Gerard Road
Yaphank, New York 11980
info@freshstartoptions.com
1-866-728-3330